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# How do I install Crisp Live chat on WordPress?

Articles on: [Install Crisp](/en/category/install-crisp-8bn075/)

Installing Crisp Live chat widget on WordPress is really easy!  
  
If you use Woocommerce and would like to see your customers carts and orders, see our [Woocommerce installation guide here](https://help.crisp.chat/en/article/how-to-install-crisp-for-woocommerce-1qynizu/?bust=1686140535226)  
  
To check details on our WooCommerce helpdesk, [click here](https://crisp.chat/en/integrations/woocommerce/).  
  

## Video tutorial:

  
  
  
  
Want to know more about Crisp features and pricing? Click here to see the detail: [live chat widget](https://crisp.chat/en/livechat/)  
  

## Instructions:

  
  
*   First, you have to connect on your WordPress dashboard
  
*   You have to click on Plugins / Add New and search "Crisp"
  
*   Activate the Plugin
  
*   On the left menu, click "Crisp Settings"
  
*   Click on Link with Crisp and follow the instructions
  
*   You are now able to use the Livechat from your homepage
  
  

## Troubleshooting

  
  
Here are a few reasons why Crisp could not work on your WordPress site.  
  
First, check if you are using WP Super Cache Plugin. WP Super Cache could cache on your server an outdated version of your website. We recommend purging the Wordpress Cache after installing Crisp.  
  
If the chat doesn't show up, it's might be because your theme is not supporting [Hooks](https://codex.wordpress.org/Plugin_API/Filter_Reference).  
  
In this specific case, what we suggest is to manually add Crisp in your template, using [https://help.crisp.chat/en/article/how-to-add-the-crisp-chatbox-code-to-my-website-10wcj3l/](https://help.crisp.chat/en/article/how-to-add-the-crisp-chatbox-code-to-my-website-10wcj3l/)

Updated on: 11/03/2024