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# How to hide the "read" marker in chatbox for operator messages? (operator privacy)

Articles on: [Customization](/en/category/customization-3552r2/)

When your visitors chat with you and send you a message, they get to know when an operator from your team read it in a Crisp app. You may want to disable this Read indicator if you want to avoid telling the user when an operator read a message. This will also hide the composing icon in the chatbox while an operator is writing a message.  
  
Here's how to disable the chatbox read marker:  
  
*   Go to your Crisp dashboard
  
*   In the sidebar, click on the Settings icon
  
*   In the Settings, select Websites, and then pick your website
  
*   In your Website, click on "Chatbox & Emails settings"
  
*   Click on "Chatbox Behavior"
  
*   Enable the "Operator privacy mode" option
  
  
  
![](https://storage.crisp.chat/users/helpdesk/website/edd4a32208b91000/7db78ddb-37a0-423f-9e7e-661001_bua4yz.png)  
  
Now, your visitors won't see the message "read" marker again (you may disable this option anytime to get back to default settings).

Updated on: 26/07/2023