> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My chatbox size / format is wrong

Articles on: [Troubleshooting](/en/category/troubleshooting-18zkxsm/)

Crisp autodetects when a user is on desktop or on mobile. Sometimes, size issue may happen.  
  
To fix it, please edit your website HTML code and replace the viewport meta tag with the following code:  
  

``` ```

Updated on: 13/06/2022