How can I always appear as online?

Your Crisp chatbox can show the support to be either online or offline (away). This lets your users know whether they can get a quick reply, given you are online.

If, however, you would like to disable the online/offline automatic schedule, based on hours and days you can configure, Crisp provides a way to always appear as online.

Here's how to proceed:

Go to your settings and click on "Availability"

Toggle the "Available on schedule" option to ON

Remove all schedule hours in the schedule settings

Enable all schedule days in the schedule settings

Save the availability schedule settings

Updated on: 13/06/2022

Updated on: 19/07/2024

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