How can I include a document from Google Docs in a helpdesk article?

Embedding documents from Google Docs in a Crisp article is easy. This tutorial provides help how to include a Google Doc in an article.

To embed a Google Doc in a Crisp article, we first need to have an URL pointing to the PDF version of your document.
Your document URL should look like that:

 https://docs.google.com/document/d/1S8gJeCD_vDjbM2JKk8Ojkt-6Uj_fdn_NQPdzHeQnn0Y/edit

Just change the end of the link from

/edit

/export?format=pdf

Now we have a link pointing to the PDF version of your document:

 https://docs.google.com/document/d/1S8gJeCD_vDjbM2JKk8Ojkt-6Uj_fdn_NQPdzHeQnn0Y/export?format=pdf

Then, you can use an iFrame that contains a link to this PDF:

 ${frame}[PDF](https://docs.google.com/viewerng/viewer?url=http://A_LINK_TO_YOUR_PDF&embedded=true)

For example:

 ${frame}[PDF](https://docs.google.com/viewerng/viewer?url=https://docs.google.com/document/d/1S8gJeCD_vDjbM2JKk8Ojkt-6Uj_fdn_NQPdzHeQnn0Y/export?format=pdf&embedded=true)

You can then use this code in your Crisp helpdesk article

Example

Updated on: 11/03/2024

Updated on: 19/07/2024

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