How to hide the chatbox on some pages?

Articles on: Customization

Crisp allows you to hide the chatbox on some pages.

We've made a short video that will show you how it works.

Here's how to proceed:

• Go to your website settings: click on the "Settings" icon on the left sidebar, then click on "Websites" and select the target website in the list

• Select Chatbox & Email settings

• Go to chatbox restrictions

• Click on "Add a blocked page"

• Your chatbox will now be hidden on this page

The chat will be blocked for those pages.

Tip: If the domain you are using is www.example.com, please provide www.example.com as a URL. The Crisp match system is really strict. If you provide example.com and your website is in fact using www.example.com, it won't work

Using wildcards

This feature is compatible with wildcards. It allows hiding pages following patterns

Here are a few examples:

Simple match

https://example.com/*/pricing will match all pages like

• https://example.com/fr/pricing

• https://example.com/en/pricing

• https://example.com/es/pricing

Double Wildcard

Using a double wildcard such as https://example.com/product/** , it will match all subdirectories such as

• https://example.com/product/aaaaaa/bbbbbb

• https://example.com/product/ccccccc/dddddd

Updated on: 16/08/2022

Updated on: 19/07/2024