• How do I ask for user information and memorize it within a Chatbot scenario?Creating Input Fields in our Scenario

  Articles on: Crisp Chatbot Using the Bot, you have the ability to send messages of type "field input"' which the user can fill and submit. This is very handy when asking users for informations, such as an email, nickname, or any other import information. Just discovering the Bot plugin? Check out our Getting Started with the Bot plugin article first! Creating a list of buttons and reactingPopular

• How do I make my Chatbot look more human-like?1. Add a "Show Compose" action2. Introduce yourself!3. Use user data4. Stay in character!

  Articles on: Crisp Chatbot The chatbot plugin helps you to create your own chatbot. However, they are not replacing a human when chatting with your customers. Nevertheless, Crisp has included some specific features that will help your bot look more human-like while chatting. This quick guide goes into explaining how to add a human-like behavior to your chatbot. With Crisp, you can add an action bloSome readers

• How can I add Data Sources to my MagicReply AI?Answer SnippetsWeb ContentHelpdesk ArticlesInbox Messages

  Articles on: Crisp Chatbot Crisp's AI, named MagicReply, generates relevant answers to your customers questions, over all conversational channels that Crisp supports. MagicReply can either assist your human support team answer to your users, help them respond much faster, or respond automatically when used from the Crisp Chatbot (the Bot plugin). However, before it can generate relevant respoSome readers

• How can I create a support chatbot to answer customers automatically?Starting a Scenario when any message is receivedStarting a Scenario when specific messages or terms are detectedFrequentl

  Articles on: Crisp Chatbot This guide will focus on triggering a scenario to start when a message from a user is received. It is the most common approach to start a chatbot. There are three main ways to start a scenario with the Bot plugin, we have created guides to cover these different methods and allow you to efficiently understand how scenarios can be started, as well as some good practice advice to help you along the way. Looking for a diffeSome readers

• How do I create an Out-of-Office responder Chatbot?Video Guide: The Out-of-Office ResponderIllustrated Guide: A quick Out-of-Office Responder

  Articles on: Crisp Chatbot In this guide we'll show you how a typical Out-of-Office Responder can be built with the Bot plugin, and provide you with extra knowledge to help you customize and make it fit your day-to-day usage. Out-of-Office Responders are a good way to provide continuity in your support, but also to assist your users and guide them while your team is away. You can easily customize the flow to ask users for extra information in order toFew readers

• How do I create an AI Chatbot for customer service with Crisp?Introduction — "Why do I need an AI Chatbot for customer service?"I. How to install and train my AI Chatbot?II. How do I embed A

  Articles on: Crisp Chatbot Using AI to power automations is a great way to expand your customer support and leverage all of your existing data meaningfully and efficiently. MagicReply is the AI assistant of Crisp, available directly from your inbox, the overlay, and the Chatbot to deploy scenarios that can help you improve your reactivity and reduce the load on your customer support team. In this guide, we'll take a closer look at how to properly inteFew readers

• How do I create a Chatbot for WhatsApp?What do I need to build a WhatsApp bot?Create a chatbot using WhatsApp BusinessTrigger a Bot from a WhatsApp Message TemplateGoing beyond with Crisp Ch

  Articles on: Crisp Chatbot The chatbot builder helps you to create your own chatbot for WhatsApp Business. Draw complex response flows, with events (eg. user sent message), actions (eg. send response message) and conditions (eg. check segment). With our Bot Builder, you can craft customized experiences on WhatsApp Business in little to no-time. This guide goes into explaining how to drive automated conversations on WhatsApp Business. As an official WhFew readers

• Getting started with Crisp ChatbotI. Enabling the chatbot builderII. Creating, Deleting, Importing & Exporting your chatbot ScenariosIII. First Steps with the BotLearning MoreChatbot Templat

  Articles on: Crisp Chatbot In this article you will find all the resources needed to help you get started with Crisp Chatbot. We'll review how the Bot works, and how you can leverage it to create numerous scripts suited to your most diverse and extensive usages. The chatbot builder is a powerful no-code tool that combines logic with a blueprint interface thats allows you to easily and swiftly deploy scFew readers

• How can I start a Chatbot scenario with no message sent from the user?Starting a Scenario by pushing a new Crisp EventStarting a Scenario by pushing a Message on behalf of the userFrequently

  Articles on: Crisp Chatbot This guide will teach you how to start a chatbot scenario automatically, without users sending a message themselves. There are three main ways to start a scenario with the chatbot plugin, we have created guides to cover these different methods and allow you to efficiently understand how a scenario can be started, as well as some good practice advice to help you along the way. Looking for a different way to start your scFew readers

• Understanding and Mastering the Crisp ChatbotBlocks available with the Bot pluginFrequently Asked Questions

  Articles on: Crisp Chatbot In this article, we will dive deeper into how the Bot plugin works, and offer information on various concepts helpful to follow good practices and quickly build efficient scenarios. The Bot plugin allows you to create scenarios which you can adapt to a wide range of usages. For instance, you can have a scenario dedicated to handling requests while you are away, another scenario to automatically add a segment to email conveFew readers

• How do I create a department routing Chatbot?Video Guide: Department RoutingIllustrated Guide: Routing Conversations with a chatbot and Routing Rules

  Articles on: Crisp Chatbot In this guide we'll introduce you to the "Team/Department Routing" type of scenarios. These are efficiently and convenient ways to automatically route conversations to the proper team, to help you get a head start when handling requests. Crisp Chatbot software can be used to offer options to your users in order to determine their intent, and assign the conversation to your operators accordinFew readers

• How do I create a Chatbot for Facebook Messenger?What do I need to build a Messenger bot?Create a chatbot using Meta MessengerGoing beyond with Crisp Chatbot Builder

  Articles on: Crisp Chatbot Crisp no-code chatbot builder helps you to create your own chatbot for Facebook Messenger. Draw complex response flows, with events (eg. user sent message), actions (eg. send response message) and conditions (eg. check segments). With our Bot Builder for Facebook, you can craft customized experiences on Messenger in little to no-time. This guide goes into explaining how to drive automated conversations on Facebook Messenger.Few readers

• How can I create an AI Chatbot using ChatGPT?What is ChatGPT?How to create an AI Chatbot using ChatGPT: the tutorialGoing Beyond with multiple sources to train your AI Chatbot

  Articles on: Crisp Chatbot In this tutorial, you will learn how to connect ChatGPT with Crisp to create an AI chatbot that is trained on your own documentation, such as your sitemap, PDF, CSV, Word files and many other sources. New about ChatGPT or Crisp? No problem, everything will be explained as it doesn't require any coding-skills. ChatGPT is a generative AI, created by OpenAI. ChatGPT leverages the power of NaturFew readers

• How do I set the Chatbot for the right channel?1. Add a "User Message Matches" Event2. Choose the right channel

  Articles on: Crisp Chatbot The Crisp chatbot is capable of triggering depending on the origin of the message. With Crisp, you can centralize your messages from Live Chat, Email, Twitter, Facebook Messenger, Line, SMS (By Twilio), Telegram and more. Thanks to our chatbot, you can build chatbot for Messenger, Chatbot for Twitter and chatbot for Line or Telegram. ThisFew readers

• How do I create a FAQ Chatbot powered by AI?

  Articles on: Crisp Chatbot The Crisp chatbot provides an AI feature that is useful for sharing relevant FAQ articles automatically. An extremely useful feature that can assist your customers even when your support is offline. This article will show you how to create an FAQ chatbot that leverages AI to suggest the best help articles.. In this guide, we will first show you how to create a simple FAQ bot powered by artificial intelligence (2-create-a-sFew readers

• How do I add a Chatbot to my website?Video tutorial: How to create a Human-like chatbot for my websiteCreate an AI Chatbot

  Articles on: Crisp Chatbot The chatbot plugin helps you to create your own chatbot. Draw complex response flows, with events (eg. user sent message), actions (eg. send response message) and conditions (eg. check segment). With our bot builder you can craft answers coming from any channels website, Messenger, Instagram, WhatsApp, Line or SMS, etc. This guide goes into explaining how to add a chatbot to your website, and how you can get the most out ofFew readers

• How can I start a Chatbot manually?What is a Manual ScenarioCreating and Using a Manual ScenarioFrequently Asked Questions

  Articles on: Crisp Chatbot This guide will focus on triggering a scenario manually from any conversation. This is a very useful way to quickly do some actions, or offer a user to follow a flow you have prepared. There are many situations where being able to manually start a scenario can be handy. For instance, you might want to ask a user for information automatically, trigger a pre-recorded user journey, or share a meeting calendar and an embedded foFew readers

• How do I build a list of buttons with the Chatbot?Creating our list of Button Pickers

  Articles on: Crisp Chatbot Using the Bot, you can create list of buttons for your customers and oriente them towards different branches of your scenario. This is a great way to identify leads, narrow-down their request, or perform various kinds of actions depending on the situation. Just discovering the Bot plugin? Check out our Getting Started with the Bot plugin article first! Creating aFew readers

• How do I create a product carousel for my Chatbot?Creating a Product Carousel

  Articles on: Crisp Chatbot Using chatbot builder, you have the ability to deploy carousels of items in your messages. Carousels can be used to showcase a variety of products during your scenarios, and include descriptions as well as ways to redirect your users to a desired page. Just discovering Crisp chatbot? Check out our Getting Started with Crisp chatbot article first! Adding a CarouseFew readers

• How can I update user information in their profile with the Chatbot?Updating user information in the conversation

  Articles on: Crisp Chatbot Using the Bot, you will have the ability to ask user for information and save it in the conversation. This will easily allow you to automatically set a user's email address, name, phone number, or custom data for instance. Just discovering the Bot plugin? Check out our Getting Started with the Bot plugin article first! Updating a user's information in the conversFew readers

• How can I use the Chatbot to build a drip campaign?Video Guide: Automating customer journey with Crisp Campaigns and Chatbot

  Articles on: Crisp Chatbot Crisp Chatbot is the perfect tool to make the most out of the software because it gathers the most important features. Indeed, with the Chabot, you can combine live chat, events, segments and user data to enhance customers knowledge In order to build a fully automated drip campaign, we will need to create a chatbot that will have to use events so that you can start to send emails based on usFew readers

• How do I share embedded and external links with the Chatbot?Creating a button which opens a link

  Articles on: Crisp Chatbot Using the Bot, you can leverage button pickers to open a link when users click them. Links can be opened in a new tab of the browser, but it is also possible to embed them in the chatbox. This is especially useful to quickly open a page while keeping your users on your platform. Just discovering the Bot plugin? Check out our Getting Started with the Bot plugin articleFew readers

• How can I create a Chatbot to ask user details on first message?Video Guide: Asking Users for Information with a human touchIllustrated Guide: Asking Users for Information

  Articles on: Crisp Chatbot In this guide we'll take a look at how to build a scenario to ask users for information. Whether you'd like to fetch their name, email address, phone number or any other kind of information, the Bot plugin has you covered! With the Bot plugin, you can easily use Field inputs in order to ask users to submit information and memorize it. Once information has been memorized by your Bot, you can save it in the conversation to updFew readers

• Sales Chatbot: The playbook for sales teamsSales Playbook N°1: Book a meeting with the right sales repSales Chatbot N°2: Multilingual chatbot for international sales teamSales Chatbot N°3: L

  Articles on: Crisp Chatbot Building the right sales chatbot is an easy tasks thanks to this dedicated playbook Bots are very powerful at every stages of the sales lifecycle. Discover how you can optimize your sales process and leverage customer experience for revenue growth. If you don't know how to get started with the bot, we suggest you to read this article that explains all you neFew readers

• What are pattern matches and how do they work?What is a pattern match?How are message patterns formatted?What is negative pattern match?

  Articles on: Crisp Chatbot Using the autoresponder or the chatbot, you'll get familiar with pattern matches. It will make your bot smarter and help the robot to send contextualized answer, based on customer messages A pattern is a regularity in the world. The elements of a pattern repeat in a predictable manner. At Crisp, we take advantage of patterns to build repetitive behaviors for our bots and autoresponders. Here is an examples of aFew readers