Articles on: Customization

How to hide the chat on mobile?

Articles on: Customization


Crisp allows you to hide the chatbox on mobile devices.


Here's how to proceed:


  • Go to your website settings: click on the "Settings" icon on the left sidebar, then click on "Websites" and select the target website in the list

  • Select Chatbox & Email settings

  • Go to chatbox behavior

  • Enable "Hide the chatbox on mobile devices"

  • Your chatbox will now be hidden on mobile devices


Updated on: 13/06/2022

Updated on: 19/07/2024

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