Acme Helpdeks
  • English
  • French
Go to website
Back
Articles on:Integrations
No description

Categories

  • Ticket Center
  • Crisp Chatbot
  • Developers
  • Customization
  • Crisp Inbox
  • Crisp Campaigns
  • Crisp Helpdesk
  • Legal & Security
  • My Account
  • Install Crisp
  • My Contacts
  • Billing & Pricing
  • Automate
  • Moving to Crisp
  • Getting Started
  • Integrations
  • Troubleshooting
  • How to install Crisp with Telegram?Link Crisp with TelegramCreate your Telegram CredentialsGo back to crisp
    Articles on: Integrations If you need help to link Crisp with Telegram, click on this tutorial! Telegram integration is available from the Crisp Pro plan Go to app.crisp.chat Go to plugins Click on Telegram Contact Botfather and then launch the command: &x20;/newbot Provide the Name of your bot Fill the Username. The name must end with Bot, this is requestedPopular
  • How to install Crisp for Woocommerce?How to install the Crisp for WooCommerce extension?How does the integration work?Troubleshoot
    Articles on: Integrations Installing Crisp Helpdesk on your WooCommerce store is very simple. The integration will be very useful as an online merchants because we help you create a truly efficient helpdesk for your online store. To check the details on our WooCommerce helpdesk plugin, click here. Go to to 'Plugins' from your Crisp dashboard and install the plugin. (https://storage.Some readers
  • How to Link your Facebook Messenger pages to Crisp?How to install the Facebook Messenger plugin?How to create a chatbot for Messenger?
    Articles on: Integrations The Facebook Messenger plugin allows you to receive and send messages from one or more of your Facebook Business pages. You will have the ability to connect and disconnect Facebook directly from Crisp. In order to manage your messages from your Facebook Pages directly in Crisp, you will need to make sure you're on the Pro or Unlimited plan and that you are an Admin in your inbox. Login to Crisp and head to PluginSome readers
  • How to set up Crisp with Pipedrive?How to connect the Pipedrive plugin?How does the plugin work?Modify Pipedrive integration settingsFrequently Asked Questions
    Articles on: Integrations The Pipedrive plugin will allow you to sync your contacts between Pipedrive and Crisp, view deals and activities associated to a person as well as create and update deals directly from Crisp. In this article you will find out how the integration works and how to connect your Pipedrive workspace to Crisp Install the plugin. First you will need to go on app.crisp.chat and then Plugins, and finally searchFew readers
  • How does the Trello Integration work?How do I link Trello and Crisp?What does this integration includes?FAQ
    Articles on: Integrations Trello is a project management software that is used all over the world by many companies. Using Crisp, you can now use Trello from your inbox, without leaving our tool, which is a huge improvement in terms of productivity. Here is how you should activate the Trello integration. The Trello integration is part of the Unlimited plan You can link your existing Crisp website to Trello, by enabling the Unlimited plan on tFew readers
  • How to link Crisp with GitHub Issues?Link Crisp with GitHubTroubleshooting
    Articles on: Integrations Crisp is integrated with GitHub Issues, with this feature you can reply to your GitHub Issues directly from Crisp! Go to app.crisp.chat Go to Plugins Click on GitHub. Connect with GitHub Select all the repositories that you want to synchronise in Crisp. I rFew readers
  • How to setup the Twilio PluginLink Crisp with TwilioTroubleshooting
    Articles on: Integrations Integrate with Twilio to connect with users using SMS messages Twilio integration is available from the Crisp Unlimited plan Go to app.crisp.chat Go to plugins Click on Twilio Provide your Account SID and Account Token Choose a Phone Number I don't receive any SMS in Crisp In this case, Crisp might fail to configure a webhook. Usually, it's because therFew readers
  • How to connect Viber with Crisp?How to create a Viber Team Inbox?Create a bot in ViberConnect with Crisp InboxConfigure your settingsTake advantage of your Team Inbox features
    Articles on: Integrations Crisp is integrated with Viber so you can reply to your Viber customers directly from Crisp! Build a shared inbox for Viber! Here's how to create a team inbox and set it up Connecting Crisp with Viber can be done with 2 simple steps. Through this guide, you'll get everything you need to get your Viber bot connected to Crisp and benefit from all the amazing features available in Crisp. To enable this integration, youFew readers
  • How to connect Crisp to Hubspot?
    This plugin is available in Crisp Unlimited. The Crisp ↔️ Hubspot plugin allows a two way contact synchronization as well as the possibility to view and create deals associated to a contact directly from Crisp. Additionally, it is possible to see which Hubspot lists a contact is part of. Contents Connecting Hubspot to CrispFew readers
  • How does the Discord integration work?How do I link Crisp to Discord?FAQ: Discord integration
    Articles on: Integrations Crisp provides a Discord integration, that is included in our Unlimited plan. The Discord integration lets you receive customer messages in a Discord channel. You can even answer from there. Discord integration is available from the Crisp Unlimited plan You can link your existing Crisp website to Discord, by enabling the Unlimited plan on the target website, and then configuring the Discord integration: Go tFew readers
  • How to integrate Crisp with Twitter?1. Create your Twitter Project & Twitter App2. Allow messaging permissions3. Generate Access credentials4. Apply for the Elevated plan5. Set up the Accoun
    Articles on: Integrations Here is how to integrate Crisp with Twitter, so you can receive direct messages from Twitter and reply from Crisp. Twitter integration is available from the Crisp Pro plan ⚠️ Before you continue: This integration requires you to be on the Twitter Enterprise plan. If you do not have this plan on Twitter the integration will not work. Go to your Developers portal dashboard Click "Create Project"Few readers
  • How to Link Crisp with Line?Pre-RequisitesCreate a Line Messaging API ChannelGo to the Crisp Line SettingsHow to connect multiple Line accounts to Crisp?Troubleshooting
    Articles on: Integrations LINE is a Japan-based messaging app that is used by over 600 million users worldwide. Here is how to Integrate Line with Crisp! Line integration is available from the Crisp Unlimited plan You need an active Line account Line Integration is available from the Crisp Unlimited plan You need a Line paid account, otherwise, you won't be able to reply to Line customers. Go to developers.liFew readers
  • How to synchronise Crisp contacts with Microsoft Dynamics 365?How does the Microsoft Dynamics 365 plugin work with Crisp?
    Articles on: Integrations The Microsoft Dynamics 365 integration allows you synchronise your Crisp's contacts with Microsoft Dynamics 365. In this article you will learn how to install the plugin and get it working. Microsoft Dynamics 365 integration is available through a monthly payment Our Microsoft Dynamics 365 integration allows automatic synchronisation with Crisp regarding your contacts and all the information that goes along.Few readers
  • How to connect Crisp with Mailchimp
    Articles on: Integrations Crisp provides a MailChimp integration, that is included starting Crisp Pro plan. The MailChimp integration lets you sync your Crisp contacts to Mailchimp. This integration is one way only. It pushes contacts from Crisp to Mailchimp. Not from Mailchimp to Crisp. Go to the Crisp Plugins Go to app.crisp.chat Go to the plugins section Search for Mailchimp Connect with MailchimpFew readers
  • How to install Crisp helpdesk and live chat on Adobe Commerce?How to install Crisp on Adobe Commerce (Magento 2) using Composer?How does the Adobe Commerce <> Crisp integration work?Troubles
    Articles on: Integrations Installing Crisp on your Adobe Commerce online store (previously known as Magento) requires a couple steps. The integration will enable the chat widget on your online store as well as the creation of an helpdesk for your e-commerce activity and will be very useful to synchronize customers' data for each conversation, no matter the channel. Note that you can download our Crisp extension for Adobe Commerce on Adobe Marketplace, aFew readers
  • What are plugin permissions?
    Articles on: Integrations As a Crisp user, you may want to connect plugins to your website on Crisp, in order to extend it with features such as integrations to other SaaS you use, or community plugins that do a specific thing that is not available in the Crisp base software. Plugins may need to access your Crisp data, and modify it. Permissions restrict what they have access to, and provide you knowledge of what plugins do to your data. Permissions canFew readers
  • How do I connect Klaviyo to Crisp?
    Articles on: Integrations The Klaviyo plugin allows you to sync your Crisp contacts to your Klaviyo workspace, push events from Crisp to Klaviyo profiles and display Klaviyo profile details directly in Crisp. Contents How to connect Klaviyo to Crisp? Contact synchronization Contact events Widget Data Email Conversations SMS Conversations Troubleshoot How to connect Klaviyo to Crisp?Few readers
  • How to connect Aircall with Crisp?How to install the Aircall integration?How to create a phone number on Aircall?How to connect Aircall with Crisp?How to answer phone calls from Crisp?
    Articles on: Integrations Phone calls is still one of the most frequent channel customers use to get in touch with companies. By connecting Aircall to Crisp, you can now receive and start phone calls straight from your Crisp inbox. Here is how. How does the integration work? The list below describes the features included in the Aircall <Crisp Integration, you can find more information on the integration listing. (https://crisp.chat/en/integratioFew readers
  • How to Connect Crisp with Segment.com
    Articles on: Integrations Crisp provides a Segment.com integration, that is included in all our Unlimited plan. The Segment integration lets you sync all your data from third-party sources to Crisp using Segment. Meaning Crisp is a destination. Segment integration is available from the Crisp Unlimited plan Connect to your Crisp Dashboard Go to app.crisp.chat Plugins Segment (https://storage.crisp.chat/users/helpdesk/websitFew readers
  • How to connect Ringover with Crisp?How to install the Ringover integration?Configure your plugin settings.
    Articles on: Integrations Phone calls are still one of the most frequent channels customers use to get in touch with companies. By connecting Ringover to Crisp, you can now start phone calls straight from your Crisp inbox and receive messages and notes about your calls. Here is how. Through this guide, you'll get everything you need to get your Ringover account connected to Crisp. To enable this integration, you need to be using the UnlimitedFew readers
  • How to connect your Crisp Smiirl Counter?Setup your CounterLink your counter to Crisp
    Articles on: Integrations The Crisp Smiirl counter can be used to display some Crisp metrics directly on your physical counter Plugin your counter. Go to: https://smiirl.com/start Follow the instruction on your screen. Your counter is ready to be linked to Crisp Go to app.crisp.chat Plugins search for "Smiirl" and install the plugin (https://storage.crisp.chat/users/helpdesk/website/3a0b4399b6cc3e00/Few readers
  • How to use the Salesforce integration with Crisp ?What information is sent to SFDC?What SFDC object does it correspond to?Does it recognize existing contacts?Troubleshooting
    Articles on: Integrations Crisp provides a Salesforce integration, that is included in our unlimited plan. The Salesforce integration lets you submit your Contact data from Crisp to salesforce. Salesforce integration is available from the Unlimited plan How does the Salesforce plugin works with Crisp ? Our Salesforce integration allows automatic sync with Crisp regarding your contacts and all the information that goes along. YourFew readers
  • How does the Slack integration work?Video TutorialHow do I link Crisp to Slack?Can I have multiple websites linked to the same Slack team?How do team members get notified of messages on Slac
    Articles on: Integrations Crisp provides a Slack integration, that is included in all our paid plans. The Slack integration lets you receive customer questions in your Slack group. You can even answer from there. Slack integration is available from the Crisp Pro plan You can link your existing Crisp website to SlaFew readers
  • Connect WhatsApp Business Platform with CrispConnect the WhatsApp Business Platform with CrispMigrate an existing Whatapp phone numberHow to add a new number to my Whatsapp Business?How to a
    Articles on: Integrations Crisp is a WhatsApp Business Solution Provider which lets you connect a WhatsApp Business phone number to your Crisp Inbox, allowing messages to flow directly to Crisp. You can then leverage on all your existing Crisp features (Chatbot, Knowledge Base, Shared Inbox) to manage all your WhatsApp users at scale. Contents Connect the WhatsApp Business Platform with Crisp Migrate an existing Whatapp phone numbFew readers
  • How to link Crisp with Instagram DM?Before Getting StartedLink Crisp with InstagramVideo TutorialConfigure your preferencesHow to connect multiple Instagram account to your Crisp Workspace?T
    Articles on: Integrations Crisp is integrated with Instagram so you can reply to your Instagram DMs and Stories reactions directly from Crisp! Instagram is available from the Crisp Unlimited plan In order to use Instagram in Crisp, your Instagram account needs to be a "Business Account", and you will need admin rights for this account. See How to set up a business account on Instagram here. Your Instagram Business Account needs to beFew readers
  • How to link Crisp to Zendesk (deprecated)1. Install the Crisp App on the Zendesk Marketplace2. Setup the Crisp Channel on Zendesk3. Retrieve the Zenesk Key on the Crisp Dashboard
    Articles on: Integrations Available from Crisp Unlimited, Crisp Zendesk plugin allows you to reply to Crisp messages directly from Zendesk. People will be able to send messages over the Crisp Livechat and your agents will be able to reply using Zendesk. Zendesk integration is now deprecated. It's still available for users already using it. To get details about this, you can contact our customer support. Go to https://www.zendesk.com/Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
© 2025 Acme HelpdeksWe run on Crisp Knowledge.